• A foundation knowledge in computer hardware and software, as well as operating systems, networking concepts, mobile devices, troubleshooting and responsibilities of an IT professional
• Service components based on customer requirements
• Understand networking basics and apply basic cybersecurity methods to mitigate threats
• Properly and safely diagnose, resolve, and document common hardware and software issues
• Apply troubleshooting skills and provide customer support using appropriate communication skills
• Understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in corporate environments
At Learn Networking Academy , as a Comptia Authorised Academic Partner and Cisco Network Academy, we teach you all you need to become an IT Support Specialist or a Systems Support Technician.
Free course for our partners.
Cost: R5000 – $€400 Learning type: Online Instructor-Led – Length: 3 months – Level: Beginner – Achievements: Badge, Certification Aligned
What is it?
CompTIA A+ or Cisco IT Essentials certified professionals are proven problem solvers. They support today’s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.
Why is it different?
CompTIA A+ or Cisco IT Essentials is the only industry recognized credential with performance testing to prove pros can think on their feet to perform critical IT support tasks. It is trusted by employers around the world to identify the go-to person in end point management & technical support roles. CompTIA A+ appears in more tech support job listings than any other IT credential.
About the exam
CompTIA A+ or Cisco IT Essentials validates the skills required to install and configure end-user devices and software; connect devices to networks; perform basic cybersecurity mitigations; troubleshoot common problems to diagnose and resolve issues; and demonstrate basic knowledge of scripting, the cloud, and virtualization.
Courses are delivered online.
• Mobile devices (15%)
• Networking (20%)
• Hardware (25%)
• Virtualization and Cloud Computing (11%)
• Hardware and Network Troubleshooting (29%)
• Operating Systems (31%)
• Security (25%)
• Software Troubleshooting (22%)
• Operational Procedures (22%)
The new CompTIA A+ emphasizes the technologies and skills IT pros need to support a hybrid workforce.
• CompTIA A+ reflects the increased reliance on SaaS applications for remote work.
• The new CompTIA A+ focuses more than before on troubleshooting and how to remotely diagnose and correct common software, hardware or connectivity problems.
• A+ focuses on changing core technologies from cloud infrastructure and IoT device security to data management and scripting.
• Technicians encounter multiple operating systems on a regular basis, and A+ now covers the major systems, their use cases, and how to keep them running properly.
• CompTIA A+ reflects the changing nature of the job role, where many tasks are sent to specialized providers. Certified personnel are able to assess whether it’s best to fix something on site, or to save time and money by sending proprietary technologies
directly to vendors.
• IT Support Specialist
• Helpdesk Technician
• Field Technician
• Tier I Support Specialist
• Desktop Support Specialist
• Associate Network Engineer
• Systems Support Technician
• Junior Systems Administrator.
The cost is : R5000
After registration , the student will get access to the online Cisco netacad study materials.
Course length : 3 months
Online instructor-led
Comptia and Cisco is now offering an online testing option for certification exams.
You can now do your international certification exam from home or office.
To learn more about online testing option, click here.
